Instant Pot Phone Numbers and Emails

Toll-Free Number:

  • (800) 828-7280
    Instant Brands
Send Message

Customer Service:

  • (800) 999-3436
    Corelle Brands

Instant Pot Emails:

Customer Service
Corporate Gifts and Incentives
Legal
Privacy Inquiries
media@instantbrands.com
Is this your business?
PissedConsumer Club

Contact Information

Instant Pot Website:

Instant Pot Help Center:

Corporate Office Address:

Instant Brands Inc.
495 March Road, Suite 200
Kanata, Ontario K2K 3G1
Canada

Other Info (opening hours):

Hours:

Monday – Friday: 9:00 am – 4:00 pm EDT


Other Location:

12000 Molly PItcher Highway South

Greencastle, PA 17225


Mailing Address:

Legal Department

Corelle Brands LLC,

9525 Bryn Mawr Avenue, Suite 300,

Rosemont IL 60018

More contact details

Fax:

+1 (613) 800 0726

Instant Pot Customer Service Reviews

2.3 / 5
Poor
Michaelina Mak
Questions about ordering a new seal
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

She was very patient and very helpful as I got on the website on my phone and ordered my gaskets.
Greg customer service!!

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Guest-5325962
Can't get rid of smell on new air fryer
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5.0

I was given direction to solve the problem. The Customer service agent was very helpful. She documented the case in case the issue isnt resolved and sent me a follow up email with the case number and a confirmation of our discussion with her name at the end of the email.
I felt very comfortable with the advice and that there was a reachable company behind me if I need further assistance

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Guest-5184104
Manifacturer's warranty with my omni pro18
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1.1

I submitted all the requirements they needed and its been 4 days instant pot have not contacted me! Customer service is poor.

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Nasreen M Prg
Warranty
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2.0

Terrible customer service the web chat kept on crashing and they were not able to help me st all
I would not rely on customer service

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How Good is Instant Pot's Customer Service?

Darrah Gdx
Darrah Gdx
Feels Neutral | Jan 24, 2024

They are sending me another product of my own choosing.

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Barbara A Rja
Barbara A Rja
Feels Neutral | Jan 07, 2024

I didn't get hold of anyone after many tries. I am hoping they will answer a ln email. This customer service and support was too difficult to access. I like the product but the support is terrible.

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Carollynn Aob
Carollynn Aob
Feels Disappointed | Sep 25, 2023

It was good while I was using. But after it exploded I don’t know what to think.

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Avel Vbv
Avel Vbv
Feels Satisfied | Jun 29, 2023

Customer service was great no waiting time friendly and the problem was resolved

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Karmah Kyz
Karmah Kyz
Feels Satisfied | May 26, 2023

Amazing customer service available in English, Spanish and French. Prompt response and a genuine service attitude from Rep. I love their products.

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Dantae Usv
Dantae Usv
Feels Satisfied | May 03, 2023

Very gud and decents and very helpful

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Summary of Instant Pot Customer Service Calls

3.4K TOTAL
CALLS
04:00 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Instant Pot?

Product/ Service Question:

  • “Not working”
  • “Broken power cord”
  • “DISPLAY SCREEN NOT WORKING”

Request for Information Question:

  • “I have a question about my instant pot”
  • “How to open instant pot crisp”
  • “My pot watcher is stuck on the bottom of my instapot, how do i get it unstuck”

Return/ Replace Question:

  • “Replacement float valve”
  • “Replacement part for instant pot duo evo plus”
  • “Replacement part”

Shipping and Delivery Question:

  • “Can't get the lid off”
  • “I didn't get a cord or instruction manual with my pot.”
  • “Package delivered to wrong address”

Staff Question:

  • “Customer service question”
  • “Service center in vijayawada”
  • “Warranty service”

Website/ Application Question:

  • “Application”
  • “Website propblem. Unable to open Insta pot cooking time information”
  • “App not working”

Activation/ Cancellation Question:

  • “Need to cancel order”
  • “To activate my extended warranty on my air fryer instant hot I lit”
  • “Fryer lid stuck on off. Metal liner is in. I have pressed cancel button amd get two beeps but still goes back to off”

Account Question:

  • “Went into my account without my permission filing fraud”
  • “Can't login in instant pot app”
  • “Trying to sign in for your company and can't seem to get it right”

Payments and Charges Question:

  • “Won a instant pot for $2.00 but I was just charged $39.95 & again $119 I do not want the pot I need my $$”
  • “I am having difficulty completing my transaction at checkout”
  • “Money debited but order is still pending from august 25”

Refund Question:

  • “Refund”

Cards Question:

  • “My card has a 0 balance”

Other Question:

  • “Lid error”
  • “My instant pot lid is stuck”
  • “Instant pot is not heating up”

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